With on demand backups, you can make your own backup before making some significant customization change or applying a version update.
About CRM managed on demand backups:
- You can back up Production and Sandbox instances.
- You can only restore to a Sandbox instance. To restore to a Production instance, first switch it to a Sandbox instance. See Switch an instance.
- Only CRM Online 2016 Update 1 or later versions are supported for backup.
- On demand backups are retained for up to three days. Check your expiration date.
- On demand backups are identified as created by someone other than System and by the presence of Edit | Delete | Restore in the details section. System backups only have Restore.